Insurance-native workflow automation

Commercial Insurance Automation Use Cases

Turn submission emails and insurance documents into structured, ready-to-review work, with visible exceptions and human oversight.

Explore Submission Intake Book a Demo

From intake to action

What commercial insurance workflows can AI support?

InsuranceFlow supports seven primary workflows: submission intake, ACORD extraction, loss runs, renewals, certificates of insurance, first notice of loss, and carrier appetite matching. Each workflow...

  • Submission intake and ACORD extraction Move inbound emails, documents, and ACORD forms from the inbox into review.
  • Loss run extraction Structure relevant loss history without removing underwriting judgment.
  • Underwriting research and appetite matching Prepare research and compare submissions with carrier appetite information.
  • Renewal automation Organize renewal information and prepare the next review step.
  • Certificate of insurance automation Prepare certificate of insurance requests for controlled servicing review.
  • First notice of loss intake Capture first notice of loss details and route incomplete cases for review.

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How the workflow works

Move insurance work from intake to action

InsuranceFlow receives emails and documents, structures relevant insurance information, surfaces missing data and exceptions, and routes ready-to-review work into existing processes. It works with agency management systems (AMS) rather tha…

Controls, integration, and deployment

Automation handles repetitive information movement. Insurance professionals own exceptions and decisions. Private deployment options are available, and technical buyers should confirm architecture, data handling, retent…

  • Receive Bring inbound emails, forms, loss runs, schedules, and supporting documents into a defined workflow.
  • Extract and enrich Structure relevant insurance information and add available context needed for the next review step.
  • Surface exceptions Keep missing, conflicting, or uncertain information visible so people can resolve it.
  • Route for review Send structured work into the existing process and connected AMS while people retain decision ownership.

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Review Security Information

Frequently asked questions

Direct answers about commercial insurance workflow automation, existing systems, human oversight, and deployment.

Commercial insurance automation

What is commercial insurance workflow automation?

Which commercial insurance workflows can InsuranceFlow support?

Intake and document extraction

How does submission intake automation work?

Can InsuranceFlow extract ACORD forms and loss runs?

Systems and human oversight

Does InsuranceFlow replace an existing AMS?

How does InsuranceFlow keep people in control?

Deployment and getting started

Does InsuranceFlow offer private deployment?

Where should a commercial insurance team start with automation?

Next step

Discuss your current workflow

Bring the inputs, exceptions, review steps, and systems your team uses today. Start with a defined workflow, agree on measurable outcomes, and expand only after the process is understood.

  • Book a Demo Walk through a workflow using your documents, systems, and review requirements.
  • Submission Intake See how inbound submissions can move from email to ready-to-review work.
  • AMS Integrations Review integration options for existing agency management systems.
  • Security and Deployment Review security information and discuss applicable deployment controls.

Insurance-native automation from intake to action

InsuranceFlow turns commercial insurance emails and documents into structured, enriched, ready-to-review work while keeping existing systems and human judgment central.